Frequently Asked Questions
Everything you need to know about your ViVANT experience.
What is the standard shipping timeframe for electronic devices?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available for 1-2 day delivery.
Do all ViVANT products come with a warranty?
Yes, every electronic item purchased through ViVANT includes a minimum 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened electronics?
Items can be returned within 30 days of purchase. If the box is opened, the product must be in original condition with all accessories and cables included to qualify for a full refund.
Are the devices sold on ViVANT compatible with international voltage?
Most of our premium electronics are dual-voltage (110V-240V). However, we recommend checking the 'Technical Specifications' section on the specific product page before purchasing.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing a tracking number and a link to our real-time logistics portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Affirm.